Host Support

Traveler Support

Contact Us


<aside> <img src="notion://custom_emoji/5e5930f6-8f30-4ef1-bba6-1012519eb17e/16e889a7-a071-8059-b115-007a09d1e4b4" alt="notion://custom_emoji/5e5930f6-8f30-4ef1-bba6-1012519eb17e/16e889a7-a071-8059-b115-007a09d1e4b4" width="40px" />

Set up your Hostaway integration, create your Savvy account, publish your listings and prepare your team to manage direct bookings with Savvy.

</aside>

Getting Started

How Savvy & Hostaway Work

Understand the book-direct model, payments, guest communication, responsibilities and synchronization.


Set Up Your Account

Step 1: Configure Hostaway

Complete the Hostaway-specific channel, credential and listing-distribution setup.

Step 3: Verification & Publishing

Complete identity and business verification, review imported content and use the final launch checklist.

Step 2: Create Your Savvy Account

Follow the Join, Import, Standards, Subscribe and Review onboarding flow with screenshots.


After You Go Live

Managing Savvy Bookings

Learn what to do when a reservation reaches Hostaway, including payments, confirmations and changes.

Rates, Sync & Troubleshooting

Resolve missing listings, rates and availability, and understand synchronization and commissions.


<aside> ⚠️

Missing listings, rates or availability? Confirm the Savvy connection is enabled, the correct listings are selected and the credentials and channel settings in Hostaway are current.

</aside>

<aside> 💬

Still need help? Contact Hostaway Support for software configuration or Contact Us for onboarding, verification and listing assistance.

</aside>

Hostaway


Explore Additional Host FAQs

How Savvy Works